/// CAR GLASS

EXHANGE EQUIPMENT IN EXPERT QUALITY

As a certified automotive glass specialist, we carry out the complete replacement of your defective car window quickly, precisely and according to the manufacturer’s specifications. Windshield, side window or rear window – we are your professional partner for automotive glass in OEM quality. Although we always check the possibility of a repair, in the case of larger stone chips, cracks or completely destroyed (front) windows, a change or a complete replacement is inevitable. It is even mandatory for side and rear windows. You can rely on the know-how and care of our glass specialists in Ulm and Neu-Ulm.

HIGH TECH CAR GLASS BELONGS IN PROFESSIONAL HANDS!

In case of a complete replacement, the damaged car window will be carefully removed from the vehicle so that no glass splinters fall into the interior or the vehicle paint is damaged. The sensitive electronics are secured and reassembled later.

Afterwards the new window and the body at the adhesive areas will be cleaned and prepared according to strict technical guidelines. This way we can achieve a perfect bond of the new pane in OEM quality.

After about an hour you can pick up your vehicle and use it without any further restrictions.

WHEN DO I HAVE TO EXCHANGE?

First we check whether a repair is possible or a new installation is necessary. The guidelines specified by the legislator are decisive. The diameter of the stone chip must not be larger than a 2 euro coin and there must be certain distances from the frame and the field of vision. Repairs are generally not permitted in the driver’s field of vision!

If the criteria for a repair are not met or if the pane already shows cracks, we will replace the pane in original manufacturer quality. If the glass is damaged on the side or rear window, it must always be reinstalled.

CHEAPER THAN EXPECTED

We take care of the entire repair process. Even if you do not have comprehensive insurance, we can help you. Please contact us, we will inform you about the cost of repair or replacement.

FRONT WINDOW
If the glass is damaged, we will check the repair options or a complete replacement.

REAR WINDOW / SIDE WINDOWS
Please note that if the glass is damaged on the side or rear window, it must always be reinstalled.

WITH CASKO * | REPAIR
Depending on your contractual agreements, the comprehensive insurance usually takes over the cost of stone-caused repairs. We would be happy to clarify the cost regulation for you with your insurance company.

WITH CASCO * | NEW INSTALLATION
If the damage is covered by your partial or fully comprehensive insurance, the new installation will only cost you the amount of your excess (usually € 150).

NO CASKO / ONLY LIABILITY | REPAIR
Please ask our service team about the individual repair costs for your vehicle type.

NO CASKO / ONLY LIABILITY | NEW INSTALLATION
Here the costs depend on the vehicle type. Please contact us. We will send you a binding offer.

* In the case of claims settlement via partial comprehensive insurance, your no-claims discount will in no case be increased. This information only applies to German policyholders.

SERVICE PLUS
OUR PERFORMANCE IS YOUR ADDED VALUE!

Benefit from our extensive SERVICE PLUS – PERFORMANCE within the scope of order processing at the hail damage and auto glass center. Your vehicle is in the best of hands with us!

  • Replacement vehicle

    We keep you mobile!
    We will provide you with a replacement vehicle for the duration of the repair, even if it is not covered by your insurance. Please reserve your replacement vehicle when you make an appointment with our service team.

  • Pick-up and delivery service

    Our shuttle for your vehicle!
    As an alternative to providing a replacement vehicle, you have the option of using our convenient pick-up and delivery service.

  • Exclusive use of original manufacturer spare parts

    100% original spare parts!
    If spare parts have to be installed, our customers can be sure that only high-quality original spare parts from the respective manufacturer are used.

  • All repairs according to the manufacturer's specifications

    We work according to vehicle manufacturer specifications!
    Equipped with the most modern tools, our specialists and technicians work exactly according to the strict specifications of the vehicle manufacturers. You can rely on us!

  • Upon request, an expert order and complete repair processing

    We take care of everything!
    Our full service includes, upon request, ordering a certified motor vehicle expert as well as complete repairs.

  • Trust partner of your insurance company

    Contact person no. 1
    for insurance companies, experts, vehicle leasing companies and gladly for you too! In close coordination with your vehicle insurance company, we organize collective assessments and then take care of the entire repair process.

  • Certified company ISO9001:2015 / gut beraten / DEKRA / BVdP / ZKF

    ISO9001:2015
    Qualitätsmanagement-Zertifizierung nach ISO 9001:2015 (www.tuev-sued.de/ms-zert)
    ISO9001: 2015
    gut beraten / BWV e.V.
    Accredited educational service provider No. GB-BDL-20160222-30475
    DEKRA Automobil GmbH
    DEKRA Siegel "Werkstattprüfung für Karosseriefachbetriebe"
    BVdP
    Bundesverband der Partnerwerkstätten e.V.
    Bodywork specialist
    Mitgliedsbetrieb des Zentralverband Karosserie- und
    Fahrzeugtechnik e. V.

  • Vehicle cleaning before delivery to our customers

    Brilliant prospects!
    You can look forward to the handover after the repair, because we will give you your vehicle back in a thoroughly cleaned condition. This free service is a matter of course at the hail damage center!

  • Assistance-oriented all-round service

    Passionate about service!
    From the first contact when the vehicle is received, through fast and professional maintainance to complete repairs: the highest quality and excellent service are particularly important to us in the reliable and punctual processing of your order. Test us!

  • Optimal repair processing

    We act in your interests!
    We work according to the most modern repair methods, always looking for an efficient way of repairing and thus taking into account the duty to minimize damage.

© HAGELSCHADEN-ZENTRUM Karosseriefachbetrieb GmbH & Co. KG - D-89077 Ulm